Tatsu Privacy Policy

This policy was last updated on December 4th, 2015.

Tatsu, Inc.are committed to the respecting the privacy of your data. It is a big deal to us because your communication is what we care about the most. We will only access your account to help you with a problem you are experiencing or to help debug a software issue.

All of your answers that Tatsu stores are encrypted with AES256 encryption and all communication between your Slack channels and Tatsu's services are encrypted using SSL.

What we collect

When you sign up with Tatsu, you authorize us to access information about your Slack account. We only collect the information needed to provide you with the best experience using our product. We will never sell your personal information to third parties and we won't use your name or company for marketing purposes without your permission.

In addition, Tatsu does not store any your Slack activity except the answers to your questions (encrypted with AES256 encryption) during your standups.

In order for Tatsu to be integrated with Slack and perform it's bot duties, Tatsu does collect the following information when you authorize your Slack account.

  • Your Slack profile information. This is the information that you provided in Slack such as your email address, username, full name, timezone, your Slack user id, and your avatar file location.
  • Your Slack team member profile information. The profile information for the users within the Slack account(s) that you authorized is also collected.
  • Your Slack channel information. The Slack channel information that is collected is the name ofthe channel, it's Slack channel id, and the bot and webhook urls that you provided when you setup your channel in Tatsu.

Payments and credit cards

Your payments for Tatsu are processed by the third-party credit card processor Stripe. Your credit card information is never stored in any way by us and the information is directly sent to Stripe, all using SSL encryption.

Your data and the law

Tatsu will not provide your data to law enforcement unless a court order says that we have to. We will reject any request by a law enforcement agency unless they provide the necessary court orders. We will inform you if a request is made for your data unless we are legally restricted to do so.

Account cancellation and deletion

When you cancel your account, your data is still kept on our servers in case you want to reactivate your account in the future. Tatsu will not collect any further data about your Slack team or it's participants. If you wish to have your account data deleted, you may do so by sending a request to support@tatsu.io.

Changes and questions

Tatsu may update this privacy policy on rare occurances. If any updates contain significant changes, we will notify the billing contact on each team via email.

If you have any questions, comments, or concerns about this privacy policy, please reach out to us at support@tatsu.io.